: My Dealership can't do a front end alignment
Blue_Water_Rush 03-16-2006, 07:44 AM Well, I took my truck in yesterday for a wheel alignment (did the front prg kit), and recall work on the trailer wiring. So I get a call around noon and the service guy tells me their machine will not fit Titan's or Armada's wheels. Do you beleive that?? The price would have been $69.99. So this morning I'm taking to another garage, and they can do it no problem. $100.00 though. Oh well, I guess I don't have a choice.
Knox_Titan 03-16-2006, 07:50 AM That is strange that a Nissan dealership cant do an alignment on all NISSAN products. Sounds like the service dept needs to order new equipment to be able to service their products!!!!!
TITAN57 03-16-2006, 10:30 AM Seems like someone posted the same thing a few weeks ago........strange.
MI_Titan 03-16-2006, 10:35 AM I had the same problem I went to Sears and got it done for like $70.00. I did not buy my Titan from the dealership that I go to now, but if they can sell Titans, they should also be able to do ALL the services that might be needed.
Blue_Water_Rush 03-16-2006, 11:36 AM OK just got my truck back. Toe-in was adjusted as well as steering wheel centering. The camber on the left front was out a little. I brought him the specs. from the Service manual, but they already had them programmed into the computer, and they showed me the numbers they spitted out in comparison to the spec. sheet I gave them, and everything is right on the mark. Good service dept. at this place. I will consider having future work done here if needed. They also recommended, based on my tires, running 28 lbs. air pressure for the rear and 32 lbs. in the front. I have to rotate the tires this weekend anyway, so I will adjust the air pressure then.
Hazertmed 03-16-2006, 11:38 AM Well, I took my truck in yesterday for a wheel alignment (did the front prg kit), and recall work on the trailer wiring. So I get a call around noon and the service guy tells me their machine will not fit Titan's or Armada's wheels. Do you beleive that?? The price would have been $69.99. So this morning I'm taking to another garage, and they can do it no problem. $100.00 though. Oh well, I guess I don't have a choice.
I believe it! Mine can't do an alignment as well. Something about not having an adapter for the rims with no lip. Took mine to Les Schwab (tire place).
QWIKWHIP 03-16-2006, 11:38 AM I thought I read somewere a long time ago (back when the Titan was first coming out) that all Nissan dealerships were required to update there service deprtments to accomodate the new larger vehicles. Some of them even had to go as far as installing larger garage doors. I wonder if these dealerships are not meeting Nissan's requirements? Hmmm
QWIKWHIP 03-16-2006, 11:40 AM You know, now that I think about it, isn't one alignment a year covered under the standard 36/36 warranty? That means that if they can't do it they should have to pay for it elsewere. :wink:
scr38 03-16-2006, 11:42 AM At 28 PSI the tire pressure warning will go off. I think Nissan recommends 35 all around.
GatorTitan 03-16-2006, 04:36 PM At 28 PSI the tire pressure warning will go off. I think Nissan recommends 35 all around.yep the pressure warning sensor will go off at 28 PSI.
Maybe someone else will know if there is a way to reset these for different pressures? they are set to go off when the pressure is 20% low, hence 7 PSI less than 35 = 28. there must be a way to set the initial pressure.
scr38 03-16-2006, 04:43 PM Sorry, no way to reset the pressure setting on the sensors.
shailey 03-16-2006, 07:09 PM Sounds like the company that is recommending that tire pressure wants to sell you tires pretty soon. Look inside your door and it tells you 35 lbs. on all tires. Running that low will not only cause the pressure sensors to go off, but will shorten the life of your tires. It will do this by rounding the outer edges prematurely and it causes too much of the tire to be in contact with the road. This causes friction and friction causes heat. Too much heat could possibly lead to the tire seperating and failing.
On top of all of this, low tire pressure also causes your fuel economy to go down.
TITAN57 03-16-2006, 07:57 PM OK just got my truck back. Toe-in was adjusted as well as steering wheel centering. The camber on the left front was out a little. I brought him the specs. from the Service manual, but they already had them programmed into the computer, and they showed me the numbers they spitted out in comparison to the spec. sheet I gave them, and everything is right on the mark. Good service dept. at this place. I will consider having future work done here if needed. They also recommended, based on my tires, running 28 lbs. air pressure for the rear and 32 lbs. in the front. I have to rotate the tires this weekend anyway, so I will adjust the air pressure then.
I owned trucks many years ago that listed a press for the front tires & two press
settings for the rear tires.....a lower press for no load & another higher press
for a load that would bring it up to max GVWR. They stopped that to avoid confusion & went
with one press front & rear all the time.
jaysplaypen 03-16-2006, 08:29 PM You know, now that I think about it, isn't one alignment a year covered under the standard 36/36 warranty? That means that if they can't do it they should have to pay for it elsewere. :wink:
I have to think you are right QW, The new dealership I go to, is under new management, and when the old mangement left they pilaged all the machines, So they do not have a rack, so they contract the work with les schwab. I do not have to pay for the fact that they do not have a machine. Now I have not messed with my suspension, so maybe that is why he is having to pay since after the lift it needed to be adjusted, and that is not nissans fault.
Rossi 03-16-2006, 08:42 PM I would be shocked if alignment was covered past 12,000 miles. But I may be wrong!!!
Kingoftheroad 03-16-2006, 10:08 PM You know, now that I think about it, isn't one alignment a year covered under the standard 36/36 warranty? That means that if they can't do it they should have to pay for it elsewere. :wink:
I might be wrong but, I don't think alignments are covered under warranty unless its neccessary after completing a warrantied repair.
jaysplaypen 03-17-2006, 12:10 AM You know, now that I think about it, isn't one alignment a year covered under the standard 36/36 warranty? That means that if they can't do it they should have to pay for it elsewere. :wink:
I might be wrong but, I don't think alignments are covered under warranty unless its neccessary after completing a warrantied repair.
I just got an alignment today, because it was pulling to the right. Covered under warranty. I am under the 12k miles, so not sure how that affectes it. But for certain I had one today with no other repair covered under warranty.
Blue_Water_Rush 03-17-2006, 07:42 AM I just got an alignment today, because it was pulling to the right. Covered under warranty. I am under the 12k miles, so not sure how that affectes it. But for certain I had one today with no other repair covered under warranty.
The dealer told me 1 year or 12,000 miles, whichever comes first. There is no way I could ever drive for a year and be under 12,000 miles. Impossible.
Blue_Water_Rush 03-17-2006, 07:49 AM At 28 PSI the tire pressure warning will go off. I think Nissan recommends 35 all around.
The tires I have are the stock rugged trail BF Goodrich which have a max tire pressure of 35 psi. I usually keep them at 32 psi. I think the sensors would be fine with 28 rear & 32 front. It is when one side is different than the other that the warning will sound. When I rotate my tires this weekend, I will try the 28/32 and see what happens. If the warning sounds, I'll drive it a couple more days and see if the light goes out. If not, I'll bring the rears back up even with the fronts. Usually once you equalize pressure, the light will go out after a couple drives.
Knox_Titan 03-17-2006, 08:56 AM You know, now that I think about it, isn't one alignment a year covered under the standard 36/36 warranty? That means that if they can't do it they should have to pay for it elsewere. :wink:
I might be wrong but, I don't think alignments are covered under warranty unless its neccessary after completing a warrantied repair.
I just got an alignment today, because it was pulling to the right. Covered under warranty. I am under the 12k miles, so not sure how that affectes it. But for certain I had one today with no other repair covered under warranty.
Isn't this because it has a 12000 mile supension warranty? I was told that if I put a lift kit or even the PRG leveling kit it would knock out my sup warranty. Just a thought!
shailey 03-17-2006, 09:14 PM The tires I have are the stock rugged trail BF Goodrich which have a max tire pressure of 35 psi. I usually keep them at 32 psi. I think the sensors would be fine with 28 rear & 32 front. It is when one side is different than the other that the warning will sound. When I rotate my tires this weekend, I will try the 28/32 and see what happens. If the warning sounds, I'll drive it a couple more days and see if the light goes out. If not, I'll bring the rears back up even with the fronts. Usually once you equalize pressure, the light will go out after a couple drives.
The only reason that they will go off after driving a while, is because your pressure increases due to heat and then they will only go off if they get above 28 psi. The sensors will go off at 28 psi and the service manual states that in section WT 7. The people at the tire center where you went are wrong. But if you want to take the chance of the tires failing, that is up to you.
concynic 03-18-2006, 02:08 PM You think that is bad my dealer can't even align my rear bumper. They told me to take it to a body shop! Sheez the truck is brand new!! :oops:
Blue_Water_Rush 03-19-2006, 10:46 PM Sounds like the company that is recommending that tire pressure wants to sell you tires pretty soon. Look inside your door and it tells you 35 lbs. on all tires. Running that low will not only cause the pressure sensors to go off, but will shorten the life of your tires. It will do this by rounding the outer edges prematurely and it causes too much of the tire to be in contact with the road. This causes friction and friction causes heat. Too much heat could possibly lead to the tire seperating and failing.
On top of all of this, low tire pressure also causes your fuel economy to go down.
I tried that advice from a guy who does not sell tires, so that blows your first theory. His recommendation was based on those particular tires. So I tried it when I rotated the tires this weekend. 28 psi rear, 32 front. And the tire sensor didn't go on. I was right. The device senses differences in air pressure from left to right, as in, when you have a tire going down, so as long as pressures from left to right are equal, the sensor won't alert.
I was previously using 32 psi all around. The max pressure on these tires is 35 psi. Since there is not much weight in the rear, the lower pressure lessened the bounce in the rear, and improved the ride a little. I'll just keep an eye on tire wear.
Hey, I just hit Fanatic status!!
shailey 03-20-2006, 07:27 AM Recommendations come from the manufacturer based on the vehicles total weight AND weight distribution. They arrive at this number due to 200 Titans being tested in the field and on the track for almost 4 years. They do not just look at the tire itself and go by their recommendation. On my wife's vehicle, the tire brand that she put on it recommends 40 lbs. But when I put some coffee on the garage floor to see how much tread was on the ground at that psi, ONLY 60% of the available tread was on the ground.
Why your tire sensor did not go off, I do not have a clue. I do know what the service manual states and I also know that in the winter time, the sevice department is flooded with people because of that sensor. And all it is is people not keeping a close tab on their tire pressures. So the tire is not going flat then, the air molecules are just less active due to the temperature. So I guess there goes the left to right theory. I will be at the powertrain plant tomorrow and I will ask one of the 5 original track test engineers on the Titan for you. he is coming in from Jacksonville.
Blue_Water_Rush 03-20-2006, 07:41 AM Thanks, it will be interesting to find out the deal on that. I know the regular BFG A/Ts can take up to 50 pounds. I use to run them in my Bronco at around 40 psi.. They have that tri-guard side wall which is very stiff, so it must be why the recommended pressure is higher. I know my sensor is working, because I had one tire lose some air when we had a drastic cold snap a while back. It dropped from 32 to 29 psi, and sure enough the warning sounded. But dropping both rear tires synchronously triggered no warning, so I don't know. I will keep an eye on the pressures now more closely. I wonder if the front levelling kit causes any weight transfer to the rear?
casey 03-20-2006, 09:20 PM It gets worse.
I called Sherway Nissan, a local dealership, and booked an alignment. I asked the service rep specifically if they had the equip. to do an alignment on a Titan. She says yes no problem.
So I take 3 hrs off work and leave the truck. When I get back they tell me they don't have the equip.
Instead of apologizing the service manager starts pulling an attitude and trying to make excuses like there arn't many Titan's on the road and they just spent a bunch of money upgrading their equip.. He won't admit they made an error or offer an apology.
So I lose 3 hrs of work because of their incompetence and the sales manager is pulling an attitude with me.
Nissan needs to train their people better. They lost me as a customer, my parents, two of my friends and every single person I come into contact with will hear about this.
All because this Service Manager didn't say "Sorry sir, we made a mistake"
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