I just purchased a “brand new” KC SE Smoke last weekend and yesterday I found the MSRP sticker inside the glove compartment together with the truck's manuals. When I arrived at the dealer the sticker was not on the truck, so they removed before I purchased the truck, I did some research and it seems to be illegal to remove the sticker, only the buyer can remove it.

Read on: http://uscode.house.gov/download/pls/15C28.txt (http://uscode.house.gov/download/pls/15C28.txt)

I contacted the dealer and they're giving me the run around saying that’s completely legal and its part of their service to remove the sticker and clean a vehicle before delivery to their customers, but the fact is that the sticker wasn't there when I test drove the vehicle or before I closed the deal. What worries me about this situation is that the truck came with 280 miles and they wrote 160 on the bill of sale. Already contacted Nissan and waiting for their response.

Any feedback on this situation?

I've bought several new vehicles in the last 10 years. Each one of them had stickers on the window when I drove it and looked at it, but it was removed by the prep process prior to my taking ownership. I see nothing wrong with that. Now, the mileage issue might be different, but that has nothing to do with the sticker.

I agree about the mileage issue , but the sticker is really a minor thing . Many dealerships around here take the stickers off while vehicle is still on lot. Probably so you will go in and ask about the vehicle. I'm sure they don't do it for any other purpose and you should have no problem asking to see it .

the dealer probably let someone take it home and then they couldnt get them financed so they had to bring it back....sometimes if its late at night they cant get the individual bought by a bank. the person was probably on the edge and they just sent them home and then the next day couldnt find a bank to finance....technically its still new, but has a few miles from being taken overnight. also that would explain why it was pre prepped and stickers were in glove box.

Dealership might have had the "cooling off period" policy, as well.

Andrew

They always remove it and put it in the glove box after I sign all the paper work and take delivery on my vehicle. It's alway on the windshield when I'm looking at the truck.
As for the milage, you shouldn't have sign the odometer paper if you saw a big discripency.

As for the milage, you shouldn't have sign the odometer paper if you saw a big discripency.

I was lured by the price, $20,650 for an SE/KC/2x4 with bedliner/mats/splashguards and hitch receiver.

But there's more, I found some small scratches on the paint, also on the plastic cover of the rear bumper and bed's side panels. The bedliner was installed later(from another truck) since somehow came without it, just a few more signs of usage.

Overall the deal is not bad, I really like my new Titan and there's no "buyer remorse", but I want them to offer me some solution to these problem, may be an extended warranty?

Take it back to your sales guy on the scratchs. as far as the miles & sticker you are getting nit picky. You shouldnt have signed the odo. statment if it was a problem. As far as the sticker there are several reasons for the stickerto be taken off. If it was a demo , they tryed to sell it before & coulnt get the deal done, or something as simple as a testdrive & the customer rolled the window down & it started to come off.

I've bought several new vehicles in the last 10 years. Each one of them had stickers on the window when I drove it and looked at it, but it was removed by the prep process prior to my taking ownership. I see nothing wrong with that. Now, the mileage issue might be different, but that has nothing to do with the sticker.

I've bought several new vehicles also, and the dealer always removed the sticker and put it in with the manual. I dont know if its required or not, but thats my experience with several different dealers.

Could be that the dealer picked it up from another lot for a customer, I to bought a new vehicle with 260 miles on it, the sticker was on it but they removed it as part of dealer prep.

I got mine. Anyone want to buy it?

I used to sell new cars for Ford (groan) back in the 1987-1989 model years. In Colorado, the dealer was not required to put a sticker on trucks at all, only cars. At the dealer I worked for (Lakewood Ford) this gave them the opportunity to jack up the price of trucks a minimum of $5000.
Back then, the public was a lot less informed and a lot of people paid the price, literally. This changed how cars and trucks are sold here now. I'm not sure if dealers are required to put tags on trucks, but I would not buy from a dealar who didn't.
No matter, the dealer should have no qualms about showing the sticker anyway.

I just bought mine with 115 miles on it, I agree with got_titan. The prospective buyer probably took it for a while, then couldn't get financed/changed mind. I looked the truck over for a good 1/2 hour to check for damage, or anything i didn't like before I even considered signing anything.

We use to take them off all the time when people wanted to drive a vehicle for safety reasons. When I worked for a hyundai dealership back in 1989, a customer pulled out in front of a car because of the window sticker blocking her view (she claimed) and totalled the new car and the car that was being driven on the street. On top of that, the customer broke her left leg and arm. After that, the windows were rolled down OR the stickers were pulled down.

To ask for something extra for something so minor, I don't think is right. Who cares if it is legal or not at this point, you bought it knowing it. You should have said something right then or chose a different vehicle.

It seems like most the replies are coming from ex or current car sales people trying to protect their line of business, the removal of this sticker is ILEGAL no matter what, once again read the following:

c) Removal, alteration, or illegibility of required label Any person who willfully removes, alters, or renders illegible any label affixed to a new automobile pursuant to section 1232 of this title, or any endorsement thereon, prior to the time that such automobile is delivered to the actual custody and possession of the ultimate purchaser of such new automobile, except where the manufacturer relabels the automobile in the event the same is rerouted, repurchased, or reacquired by the manufacturer of such automobile, shall be fined not more than $1,000, or imprisoned not more than one year, or both. Such removal, alteration, or rendering illegible with respect to each automobile shall constitute a separate offense.

I only knew after doing a simple search on Google and it took me to this site:

http://www.carbuyingtips.com/car3.htm (http://www.carbuyingtips.com/car3.htm)

This is my first “new” vehicle purchase and I tried to make the best deal as possible but somehow was not as pleasant as I wished, buying a car still one of the worst experience that a consumer can go thru if ones negotiates with a dealership as the one in my case, by the way the name of the dealer is Maroone Nissan of Fort Lauderdale, FL.

Good luck to you all!

im not protecting anything....with that said you probably could have done a little research as you are now and came out better?? the window sticker gone and a couple hundred miles is nothing to call your lawyer over...the scratches would make me mad but you probably should have found those while inspecting the vehicle...also never buy a car at night.....good luck to you sir......

It seems to me that the MSRP sticker is not really the issue.......it's the
discrepency in the mileage. Whenever I see a vehicle on the lot without
a window sticker the first thing that comes to mind is that someone employed
at the dealer has been using it.

Its called a (spelling?) Monroney sticker. I think the law as I know it says that it must be in the said car or truck. Yes I sold Nissans back in the day and as part of my job after the sale was to give the buyer the Monroney sticker, it was always a great time. As for the whole sales thing... think about this. When you are looking at a house you have @ 20 minutes to say ya or na and the $$$ @10 times the cost of a new car. As for the sales... If you do it wrong or "GET" someone on a deal than you don't stay around very long. just my .02

I am not protecting anything either, I am jut using common sense. When I worked at Hyundai, I WASHED CARS part time while I was in college.

I just think that people gripe over things that are absolutely ridiculous and they want to run get a lawyer for everything these days. This jut drives up costs for every other end user in America. Now there are lawyer fee's for the dealership involved and they have to purchase the warranty from Nissan. Who do you think covers that cost? It will get passed along.

What I am saying is that it must not have been a problem when you bought the vehicle or you would not have signed papers on it. Since you drove the vehicle before buying you had a chance to look at the miles, you signed a piece of paper that stated the odometer reading...therefore you agreed. Now you want to come back and say, "I recently found out that there was a law about stickers and there wasn't a sticker on it, I deserve a $1000 warranty." or whatever. To me, I could be wrong) it looks like you bought it and then went looking for something to be wrong so you could get something out of it. I personally think that is ridiculous.

Protect what? I was 20 years old at the time and was having a great time selling cars! What the hell did I know?

I still have my sticker for sale!

Anyone? Anyone?

Went to the link and read the info...

Lots of good tips! Most of it is common sense, however, but still worth reading. The thing about removing the window sticker by owner only is bogus. I have yet to buy a car that, once prepped, had all stickers, etc. removed and placed in the glove box or included with your paperwork.

Yeah Coloch, when I bought my titan that is exactly what they did, went to prep it and brought it back with sticker in glove box with all other important stuff. Have to agree with everyone else, you signed a contract and knew what you were getting, cant come back to the dealer and say you have a problem with how they removed the sticker, they will laugh.

Bueller Bueller---Squid, how much you want for it? HAha just joking

It seems like most the replies are coming from ex or current car sales people trying to protect their line of business, the removal of this sticker is ILEGAL no matter what, once again read the following:

c) Removal, alteration, or illegibility of required label Any person who willfully removes, alters, or renders illegible any label affixed to a new automobile pursuant to section 1232 of this title, or any endorsement thereon, prior to the time that such automobile is delivered to the actual custody and possession of the ultimate purchaser of such new automobile, except where the manufacturer relabels the automobile in the event the same is rerouted, repurchased, or reacquired by the manufacturer of such automobile, shall be fined not more than $1,000, or imprisoned not more than one year, or both. Such removal, alteration, or rendering illegible with respect to each automobile shall constitute a separate offense.

I only knew after doing a simple search on Google and it took me to this site:

http://www.carbuyingtips.com/car3.htm (http://www.carbuyingtips.com/car3.htm)

This is my first “new” vehicle purchase and I tried to make the best deal as possible but somehow was not as pleasant as I wished, buying a car still one of the worst experience that a consumer can go thru if ones negotiates with a dealership as the one in my case, by the way the name of the dealer is Maroone Nissan of Fort Lauderdale, FL.

Good luck to you all!


I am not protecting the sales people at all. Sales is the biggest pain for the people in the service dept so why would I want to protect them .
I just think it is something that is petty.
To bring all this up after all the paper work has been signed it is a little too late. it all should have been addressed before any paperwork was signed.

I still have my sticker for sale!

Anyone? Anyone?

OK, I will start the bidding process...$1!!!

$ 0.50 cents anybody

OK, I will start the bidding process...$1!!!
$1.01 and I’ll trade you my sticker!

I am sticking with a dollar and I keep my own sticker!

This is great I can now retire. Thanks guys you're the best!

Well if my $ put you into retirement, I have done my good deed for the day. LOL

they only stickers they can not remove are ones that say "remove by owner only" like the air bag sticker that was on you glove box. all the rest are free game.

I don't think the mileage is a big deal. Now, if the paper said 150 miles and the truck had thousands on miles on it then I'd say you had something. My truck had more than 200 miles on it when I bought it new!

Hey there,
Yes its legal to remove the sticker after you agree to buy the vehicle. It is only illegal to have vehicles on the lot for sale with no sticker. It is part of the delivery process to remove the sticker and clean off the glue.

As far as the mileage, that is only a simple error and no big deal. You are making a mountain out of a mole hill. They just used the mileage that was in their computer system when the truck was in the shop for PDI or something. Your test drive and stuff put the mileage over what they had on file. You are talking about a hundred or so miles. Human error, not fraud or illegal.