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Ut oh, passenger airbag revisited

7438 Views 32 Replies 5 Participants Last post by  M4ck
I know this has been all over the internet but what weight is suppose to make passenger side airbag engaged (will deploy if needed). My wife and I went to store earlier today and she pointed out the airbag light was showing off. She weighs 120. About 10 minutes later in trip the light went off. argh. I would think 120 should certainly arm the airbag. Anyone know the weight service manual list?
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Mike,

I can check when I get back home tonight (on CD Rom) and let you know
thanks, appreciate it. I am sure it is less then 120 but who knows. I just hope they fix it instead of the ole "operating as designed" speech. If I remember right, Nissan ended up having to buy that guys titan back due to not fixing problem.
MikeZ,

Sent ya PM. I've looked at that section and can't find any info on the weight.

I'll keep looking though.
I could be wrong and probably am but I'd almost swear that over on TT they said it was 105. dont hold me to that though. When I get home I'll do some research.
M4ck
If I remember right, the system was supposed be off for anything less than around 60 pounds. Between there and 120 or so, it was supposed to be in a modified mode that basically went off in a more gentle mode (for lack of a better term). But from 120 or so on up, you should be getting the full blast.

If your wife is 120 lbs and the light is off, I think you have a problem. Remember though, the manual stresses that the way the passenger sits in the seat may cause the sensor to improperly pick up the weight.
Blizzard said:
If I remember right, the system was supposed be off for anything less than around 60 pounds. Between there and 120 or so, it was supposed to be in a modified mode that basically went off in a more gentle mode (for lack of a better term). But from 120 or so on up, you should be getting the full blast.

If your wife is 120 lbs and the light is off, I think you have a problem. Remember though, the manual stresses that the way the passenger sits in the seat may cause the sensor to improperly pick up the weight.
Thanks I guess I will take it in. If they do give me that stuff about the way she sits, I might blow a stack. Does Nissan really expect us to train our passengers on how to sit? As far as I could tell, she was sitting normal. I am pretty easy going, havent raised a huge stink on radio or several other minor issues. But I will when it comes to airbag.

Thanks again for info,
Mike
Good Luck. I am pretty certain they require the tech's to be certified before they work on any part of the airbag systems, but I heard somebody say they don't even work on the passenger sensor - they just replace the whole seat.

I read in the service manual that the sensor is an integral part of the seat cushion and must be replaced together. That seems easier than replacing the whole seat, but maybe they want to make sure everything matches or maybe the engineers want to tear it apart and study it.
Well, I got an appointment tommorrow morning for airbag issue and my new radio came in as well. I will keep my fingers crossed!!
Thanks
Mike
Nissan is really dropping the ball on this one. I took my titan in this morning because my 120 pound wife more times then not will not engage the passenger airbag. About 70% of time the lights stay on which means airbag isnt engaged. Jenkins Nissan in Lakeland FL took it back to service bay to check it out.
Conclusion from these highly intelligent mechanics and service advisors:
"could not duplicate". Service advisor told me they had several mechanics sit in passenger seat and the light always went off. I immediately asked if any of these people weighed 120. He said oh no, all of them are much heavier then that. :x :x :x
I then told them, well that is probably why you couldnt duplicate and he agreed. So I asked what they were going to do about it and he stated "nothing, bring it back if it does it again." I explained to him that I have zero reason to tell you it does it if it doesnt, not like I will be getting something better in return. He advised me to bring my wife in so they could see it. I asked if they were willing to pay her for work time missed and of course the answer was no.
I dont know if it is just the sorry service of this dealership or is Nissan corporate training these people to fight as hard as they can before performing warranty repair work. But whatever it is, I am getting sick and tired of it. I NEVER had a problem getting warranty work performed on my toyota's, NEVER. The attitude was always whatever it takes to make it right.
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Tell the guy giving you the run around to put his boss on the phone right there. Don't take no for an answer. Also let them know that you don't want to have to give them bad publicity on all the Titan sites you go to.
HEHE
m4ck
UPDATE

I spoke with my attorney and a letter from him was delivered today. At 11:00am I received call from GM. He was very apologetic and is sending a person to pick up my truck and leaving a rental for me to use. He advised they have someone in my wife's weight range to test with and he is going to personally witness the problem and get the ball rolling toward a fix. Hopefully this is the start in right direction.

Maybe there is hope after all!!!!

Mike
You can also contact Nissan directly for issues with the dealership. There should be a # and address in your owners or warranty manual.
UPDATE

Thought I would give an update. Dealer ordered a new seat bottom last Friday. GM called today and advised me it was on backorder :roll: . We both agreed that my vehicle in its current condition is unsafe to drive with a passenger so I brought truck in and they gave me a loaner (2004 used Titan KC XE) to use until parts are off backorder and installed on my vehicle. I only hope this doesnt take as long as some backorder items have. Also hope this fixes the problem. Will keep anyone interested posted on how this goes.
Do you have the same problem with the loaner truck. I was just thinking that if you do, then your wife must be at the cut off weight for the sensor. Just thought you might see if the problem exists with another truck before you wait for a backordered part that may have the same result! If thats the case, maybe they can make an adjustment???? :?:
That was one of first things I did. The light in this one works like clockwork the way it should. From research I did, the cutoff weight is well below her weight so it is definetly faulty.

Hopefully the backordered part will come in soon!!
Sure hope it works out for you Mike I would hate to see you slide off over to the DODGETRUCKFORUMS LOL
M4ck
MikeZ said:
That was one of first things I did. The light in this one works like clockwork the way it should. From research I did, the cutoff weight is well below her weight so it is definetly faulty.

Hopefully the backordered part will come in soon!!
Well, that’s good to know that the problem can be fixed and at least your dealership will give you a loaner. My dealership told me that they don't provide loaners for repairs. We will cross that bridge if we ever get to it.
k9mrussell
I've heard that crap from a Dodge dealer and a Ford dealer when my last 2 trucks had to have warranty work done on them. Its a load of crap. Trust me if you make a big enough scene in there you will get whatever you want. I told them if I didn't have a loaner in 20 minutes time so I could get to work in time I would drive my Dodge Ram 1500 Quad Cab through the show room window. Lets just say I had a car there to pick me up in less than 15 minutes. Sometimes my size helps too. LOL
M4ck
Josh,
Shame on you for even muttering such words!!! LOL

k9,
Its my understanding that they have no choice at this point. Once I proved it wasnt working correctly, It is apparently illegal under NHTSB laws to let me continue driving it without a working passenger airbag, not to mention the liability issues if something did happen. On the quest vans, they recalled all of them for same issue and have to give owners a rental while the seat is sent off to N.C. for recalibration.

Mike
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