Nissan is really dropping the ball on this one. I took my titan in this morning because my 120 pound wife more times then not will not engage the passenger airbag. About 70% of time the lights stay on which means airbag isnt engaged. Jenkins Nissan in Lakeland FL took it back to service bay to check it out.
Conclusion from these highly intelligent mechanics and service advisors:
"could not duplicate". Service advisor told me they had several mechanics sit in passenger seat and the light always went off. I immediately asked if any of these people weighed 120. He said oh no, all of them are much heavier then that. :x :x :x
I then told them, well that is probably why you couldnt duplicate and he agreed. So I asked what they were going to do about it and he stated "nothing, bring it back if it does it again." I explained to him that I have zero reason to tell you it does it if it doesnt, not like I will be getting something better in return. He advised me to bring my wife in so they could see it. I asked if they were willing to pay her for work time missed and of course the answer was no.
I dont know if it is just the sorry service of this dealership or is Nissan corporate training these people to fight as hard as they can before performing warranty repair work. But whatever it is, I am getting sick and tired of it. I NEVER had a problem getting warranty work performed on my toyota's, NEVER. The attitude was always whatever it takes to make it right.